Archive - Retail Confessions of Back Row

Retail Confessions: Balenciaga

"We are still in the process of trying to bring back certain clients who have completely dropped brand."

Mar 19 •

January 2024

Retail Confessions: Tiffany

"When you're working on the engagement floor, if it's a couple coming in, you can tell by the body language of the guy whether or not they're actually…

Jan 23 •

November 2023

Retail Confessions, Bridal Edition: Monique Lhuillier

"Sometimes when a lot of people are trying dresses on, things just get stinky."

Nov 21, 2023 •

October 2023

Retail Confessions: The Nordstrom and Gucci Vet Who Has Seen It All

"When we were doing the opening of the New York store for Nordstrom, one client wanted an Uber Copter to take her into the city from the airport."

Oct 24, 2023 •

Retail Confessions: Louis Vuitton, Part I

"Guys would come in to buy push presents. They would buy a Never Full [handbag] or a diaper bag for their wife. They would also buy anything mini for…

Oct 4, 2023 •

August 2023

Retail Confessions: Gucci, Part II

"These guys were cheating so much on their wives or girlfriends... I think they would probably splurge on the mistresses more, honestly."

Aug 16, 2023 •

July 2023

Retail Confessions: Gucci

"One lady from one of these gaggles of brunch gals had two glasses of champagne, but they were big pours. She didn't make it to the bathroom."

Jul 19, 2023 •

March 2023

Retail Confessions: Prada with a Side of Tom Ford

"The attention seeker is the hardest customer. They’re like wild horses because you cannot tame them."

Mar 15, 2023 •

February 2023

Retail Confessions: Hermès, Part II

"You think, who the F is going to spend $25,000 on a pair of gloves? And it's the person spending $60,000 on a crocodile handbag who wants the gloves to…

Feb 7, 2023 •

January 2023

Retail Confessions: Hermès

"I don't think a sales associate was actually allowed to go on a private plane to the Cannes Film Festival [with a client] — it was just too…

Jan 30, 2023 •

October 2022

Retail Confessions: Chanel, Part II

"Some clients will spend, especially around the holidays if they buy gifts, like, half a million dollars."

Oct 20, 2022 •

Retail Confessions: Chanel, Part I

"There was a woman whose dog had chewed on her python flats... She was like, 'I spent $12,000 on these shoes.'"

Oct 13, 2022 •

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